How to answer the telephone!

How to answer the phone! We all have phone's today, land phones, cell phone's. But how you answer the phone matters. So many of us answer abruptly, HELLO! What you calling this hour for! What you want! Who you calling! Wrong Number! The caller is taken by surprise by your tone of voice. Some are rude and obnoxious. One should answer the phone with a big smile. The person on the other end of the line can tell this. Really they can. If its your boyfriend or girlfriend you should really be nice an sweet when you say hello....it really matters to them how you answer the phone when they call you. So,,, You should be very polite and smile when you answer Hello! That is if you want a good response on the other end of the phone.